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  • Basics in Programming -- http://pbxinfo.com/maxpages/Meridian_Programming Please visit Original web-site at http://www.pbxinfo.com/maxpages/


    Basics in Programming

    Meridian PBX Options 11C-81C Programming Rls. 21 and above

    Crash Coarse Programming

    Logging In

    Speed Call Lists

    Setting the Time and Date

    Printing a Phone

    Looking up Error Messages

    Moves Adds and Changes

    Enabling and Disabling a Phone

    Changing a Display Name

    Building a ACD Voicemail box

    Printing Routes

    Listing Trunk Members

    Printing Customer's Information
    Listing phones by Features

    Printing the Issues and Release (software version) of a PBX

    Backing up Your System

    Meridian Telephones Types

    Trouble Shooting


    ============================

    Crash Coarse to Meridian PBX Programming:

    This is a short introduction into programming a Meridian PBX.
    The Meridian PBX's software divides information into LOADS. Each Load has a specific function for example. LD 20 is where you can print information about phones. The loads range from LD 01 - LD 143. If you see any prompts that I don't mention just "enter" past them.

    ALWAY LOOK UP ERROR MESSAGES!!!!
    Error messages indicate to you what you are doing incorrectly, ignoring them can lead to hours of fustration.

    What I am going to show you should work in a Meridian PBX's with Release 19 and above. We will be using the Following Loads or (Loaders) programs

    LD 18 - Speed Call Lists- How to set them up.

    LD 20 - Moves, Adds, and Changes, Enabling and Disabling phones- most of the common programming will be done here.

    LD-23 - Programming ACD's , Here we will program Telephone number that will ring directly to Voicemail without using TN's.

    LD 95 - Name Changes, This is where we add, delete, or change the names for any numbers we program.

    The Meridian system will usually prompt you for what you need to do. Here are some typical prompts the system asks for:

    REQ: - The Request prompt, Requests information. The system is waiting for your command. valid responses are different for each load.

    (LD 20) Valid commands are:
    -PRT

    -DISU
    -NEW
    -ENLU
    -CHG
    -OUT
    -STAT
    -COPY

    *DataHeads please note: BackSpace does not work if you mess
    up in this programming.Please refer to below:

    (Shift 8) a.k.a. (the Star key) is used when you make a mistake see below
    * Allows you to reenter information at that specific prompt
    ** Takes you back to the beginning of the load.
    **** Takes you out of a load or type "END"

    TYPE: This is the type of item you want change i.e.
    Valid inputs are:
    2616, 2008, 2006, 2317, or 2112 =(Phone Types)

    TNB-- Terminal Number (or port number on the switch)
    i.e. 12 00 01 00 - 12=Loop 00=Shelf 01=Card 00=Unit
    *Please note: Enter "spaces" between the numbers:
    Not 12010!

    DNB-- Directory Number (a.k.a. Phone extension)i.e.- 6500

    CUST: Customer number (almost always "0")
    Short Cut's
    (coming soon) ===============================

    How to Program a Speed Call List
    Step 1) LD 18
    Step 2) REQ: NEW
    Step 3) TYPE: SCL
    Step 4) LSNO: (0-8190) Pick an unused number for Speed Call List
    Step 5) TOLS: (skip this) To list (new speed call list number)
    Step 6) NCOS: (0)-99 – 0 is the default. *Speed calls override the telephones NCOS* You should change to match the telephone's NCOS
    Step 7) DNSZ: 4-(16)-31 – This is the maximum amount of Digits allowed for each Speed call list.
    Step 8) SIZE: 1-1000 - Maximum Telephone #’s allowed per List
    Step 9) WRT (YES) NO – This tells the PBX to back it up in the “Data Store”
    Step 10) STOR xxx yyy…y - xxx- the position in the list Yyy-yyyy is the telephone number-*Remember to program a “9” if you use it to dial out with. Ex. 01 9,1-800-555-1212
    Step 11) WRT (YES) NO - This tells the PBX to back it up in the “Data Store”

    Setting Time and Date
    To set the time and date of your system you program in load 2:
    Step 1) LD 02
    Step 2) STAD "Day Month Year Hour Minute Second"
    i.e. STAD "24 11 1976 15 41 49" = November 24th 1976 3:41pm 49 seconds"
    To test it...
    Type: "TTAD" - (this tests time and date)

    Printing a Phone
    LD 20
    REQ:PRT
    TYPE:DNB
    CUST: 0
    DN: i.e. 5555
    Then press enter until it begins to auto scroll. This will give you the Phone "Type" i.e. 2616 and the TN i.e. "12 00 05 00"
    Then type:
    REQ:PRT
    TYPE:(Phone type)or ("TNB")
    Valid phone types
    2xxx -You may enter: 2000,2003,2006,2008,2009,2016,2018,2112,2216,2317,or 2616

    3xxx -For Taurus sets (Release 24 Later) 3901,3902,3903,3904, or 3905

    TN: This is where you put the TN info you printed above. example:"12 00 05 00"
    Then "enter through"

    Looking up Error Messages

    To look up error message(This may not work for all Release software):
    Step 1) Log In
    Step 2) Type (4 stars - "Shift 8") " **** "
    Step 3) Type "Shift and the "1" Key
    Step 4) Type "ERR then "space" the "error message"
    Ex.
    SCH0600
    (Shift) "1"
    >ERR SCH0600 (enter)
    >
    SCH0600
    Illegal Input Character

    Moves/Adds/Changes


    Moving a Telephone
    To move a Telephones between exsiting location:
    LD 20
    REQ: MOV
    TYPE: (Phone Type)
    TN: (Terminal Number)
    TOTN: (To new TN Number)
    Then Enter Through...
    Here is an Example:
    Thelma X5000 TN 12 0 0 0 TYPE: 2008
    Louise X5001 TN 12 0 0 1 TYPE: 2616
    Find and empty Digital Tn that is not programmed
    (i.e.12 0 0 10)
    Then
    In LD 20 do a:
    REQ: MOV
    TYPE: 2616
    TN: 12 0 0 1
    TOTN: 12 0 0 10
    then Enter through.. Now Louise is in limbo right now..then
    do a REQ: MOV
    TYPE: 2008
    TN: 12 0 0 0
    TOTN: 12 0 0 1
    Then Enter Through... now Thelma is moved to where Louise
    was... Then do
    REQ: MOV
    TYPE: 2616
    TN: 12 0 0 10
    TOTN: 12 0 0 0
    Then Enter Through..
    You now Successfully Swapped Thelma and Louise's places
    without having to change any wiring. Now just swap
    their Physical telephones places.

    Enabling a phone
    To Enable a phone, at the REQ prompt in LD 20 or 32 type ENLU then the TN of the phone.
    LD 20
    REQ: ENLU "TN" (this is where you type i.e. ENLU 12 00 05 00)

    Disabling a phone
    To Disable a phone at the REQ prompt type DISU then the TN of the phone. REQ: DISU "TN"
    i.e. DISU 12 00 05 00

    Changing the Display name
    To change a name alway out the old name then insert the new name.
    LD 95
    REQ: OUT
    TYPE: NAME
    DN: 5555
    Return through to the "REQ" prompt.
    Then add the new name:
    REQ: NEW
    TYPE: NAME
    DN: "The extension" i.e. 5555
    NAME: "The name" i.e. BOB JONES
    You can add more names at the next "DN" prompt

    Building an ACD Mailbox
    Step 1) LD 23
    Step 2) REQ: NEW
    Step 3) TYPE: ACD
    Step 4) CUST: 0
    Step 5) ACDN:(Enter the mailbox number or DID #)
    Step 6) MAXP: 1
    Step 7) NCFW: (Voicemail number)Or the number you want this acd to forward to
    Step 8)Then "Enter" Through
    You have just created an ACD Mailbox in the pbx. When ever
    anyone calls this number it will automatically
    forward to voicemail or the number that you assigned
    in "(NCFW field) - Night Call Forward" prompt.
    *Please note: Make sure you create a mailbox in your
    Voicemail with the same extenstion.
    * You can label the name in LD 95

    Printing Routes
    LD 21:
    REQ: PRT
    TYPE: RDB
    CUST: 0
    ROUT: (specify a specific route number or leave blank for all of them)
    ACOD: (you can sort by access code or leave it blank)
    Scroll through with "Enter" This is another long list you might want to try to capture it before you press "enter"

    Listing Trunk Members
    LD 21
    REQ: LTM
    CUST: 0
    Route: (you can specify specific routes or leave it blank for all of them)
    ACOD: (Blank or you can sort by access code)

    Printing Customer Info
    LD 21
    REQ: PRT
    TYPE: CDB
    CUST: 0
    Then scroll through.. be careful this is a long list be sure to set your printer to on or your procomm to capture before scrolling through.

    Listing Phone by Features
    LD 81
    REQ: LST
    CUST: 0
    DATE: (you can sort by date)
    Page:
    DES: (you can sort by the Des description)
    FEAT: (this is where you put the feature of the phones you want to print) i.e. if you wanted to find all analog lines or phones you would put in "DTN"

    Finding the Issue and Release (software version) of your PBX
    Ld 22
    REQ:"ISS" -This gives you the:
    Version
    Release
    ISSUE
    and any patches you have installed.

    Logging in:
    Be carful not to log in more than 3 time incorrectly, If you see OVL400 this means you are locked out for 45 Minutes.
    Make sure you see this when you press return:OVL000
    Then press: Return
    then type "LOGI"
    Then you should see "PASS"
    Type: "your password" (sometimes written under the keyboard)

    Backing Up Your System
    LD 43
    "." TYPE "EDD"
    Return through

     
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